Tuesday, April 23, 2024

LWCC Wins Celent Model Insurer Award for Legacy and Ecosystem Transformation

by BIZ Magazine

LWCC, Louisiana’s premier workers’ compensation insurance provider, proudly announces its recognition by Celent as a winner of the prestigious Model Insurer Award for Legacy and Ecosystem Transformation. This accolade underscores LWCC’s commitment to innovation and excellence in leveraging technology to enhance its services and operations.

Celent, a renowned global research and advisory firm for the financial services industry, grants the Model Insurer Awards annually to recognize outstanding practices in technology usage within the insurance sector. LWCC’s achievement in legacy modernization and ecosystem transformation stood out among the nominations received from insurance carriers worldwide.

Donald Light, Director at Celent, emphasized the significance of LWCC’s initiatives in reshaping the insurance landscape. “The Model Insurer Awards recognize how insurers are leveraging technology to revolutionize the industry,” said Light. “LWCC’s strategic focus on distribution management and underwriting processes, coupled with its innovative use of technology, has delivered remarkable results.”

LWCC’s legacy modernization efforts, which included enhancing communications and insights with agent partners, expanding the functionality of its broker portal, and streamlining underwriting processes, were key factors in securing the award.

Kristin W. Wall, President and CEO of LWCC, expressed gratitude for the recognition and highlighted the company’s commitment to digital transformation. “Our success stems from our dedication to meeting the evolving needs of our stakeholders,” said Wall. “As a forward-thinking mutual insurance partner, LWCC prioritizes understanding the customer journey, and this award reaffirms our commitment to excellence.”

Gary Sanders, SVP and Chief Information Officer of LWCC, credited the project’s success to the team’s innovation and agility. “Our focus on creating technology solutions tailored to individual stakeholder needs has been instrumental in driving our digital transformation,” said Sanders, who served as executive sponsor of the project.

LWCC’s recognition by Celent follows its recent inclusion in the top-10 national ranking of carriers supporting agents, reflecting its commitment to providing exceptional service and support.

For more information about LWCC and its services, visit www.lwcc.com.

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