SHREVEPORT, LA – As the first major cold snap of 2025 approaches, CenterPoint Energy has announced its readiness to support customers in Louisiana, including the Shreveport-Bossier area, through proactive winter preparedness measures.
The company is closely monitoring forecasts predicting severe weather in the coming days, which could bring freezing temperatures and heightened energy demands. Crews are already stationed across service areas to respond swiftly to any service interruptions.
Proactive Measures for Louisiana Customers
CenterPoint Energy has implemented several strategies to ensure safe and reliable natural gas service in Louisiana:
- Compressed Natural Gas (CNG) Support: Positioning CNG trucks to supplement the natural gas system if required.
- System Readiness Checks: Verifying that station set points are aligned with cold-weather settings and having technicians on standby.
- Communication with Authorities: Collaborating with the Railroad Commission of Texas to prioritize critical gas infrastructure.
These measures are part of CenterPoint’s broader commitment to mitigate the impacts of extreme weather on homes and businesses in Louisiana.
Message to Customers
“We understand how critical it is for families and businesses to have uninterrupted energy service during extreme weather,” said Richard Leger, Senior Vice President of Gas Operations. “Our teams are fully prepared to respond quickly to any potential impacts. We also encourage customers to remain vigilant, have an emergency plan in place, and take advantage of our resources to prepare for the colder temperatures ahead.”
Resources for Shreveport-Bossier Residents
CenterPoint Energy offers tools to help customers stay informed and manage energy use during the winter season:
- Winter Energy Guide: A comprehensive online hub with safety tips, energy-saving advice, and bill management tools. Customers can access the guide at CenterPointEnergy.com/ReadyforWinter.
- Power Alert Service®: Electric customers can enroll to receive real-time updates about outages, restoration estimates, and customer-specific information via phone, text, or email.
Preparedness Across the Region
CenterPoint’s preparations are part of a multi-state effort to strengthen infrastructure and ensure resilience against severe cold. Inspections of critical equipment, upgrades to thermal insulation, and emergency response training have been conducted across its service areas, including Louisiana, Texas, and Mississippi.
About CenterPoint Energy
CenterPoint Energy serves more than 7 million metered customers across six states, including Louisiana. With a legacy of over 150 years, the company is committed to delivering safe, reliable energy services to homes and businesses.
For more information about CenterPoint Energy’s services and winter preparedness efforts, visit CenterPointEnergy.com.
Stay Warm and Safe
Shreveport-Bossier residents are urged to stay weather-aware and follow CenterPoint Energy’s guidelines to ensure a safe and comfortable winter season.