Thursday, May 30, 2024

Visit Shreveport-Bossier Recognizes Excellence in Hospitality

by BIZ Magazine

Shreveport-Bossier, LA – Exceptional individuals in the local tourism sector were honored at the Excellence in Hospitality Awards, hosted by Visit Shreveport-Bossier. The event took place at Horseshoe Bossier Casino and Hotel at 6:00 p.m.

Stacy Brown, President & CEO of Visit Shreveport-Bossier, expressed gratitude for the integral role of hospitality professionals in shaping visitors’ experiences. “The hospitality industry is the cornerstone of tourism. Every smiling face, every personalized interaction makes a lasting impression on our visitors. It’s the dedication of these individuals that keeps tourists returning to Shreveport-Bossier,” Brown remarked.

Although unable to attend, Louisiana Lieutenant Governor Billy Nungesser commended the industry’s commitment to hospitality. “When people come to Louisiana, they meet a friend for life. It’s the warmth and hospitality of our industry professionals that keep visitors coming back,” stated Nungesser.

The winners of the 2024 Excellence in Hospitality Awards are:

Outstanding Attraction: Shreveport Aquarium

Outstanding Catering Professional: Ashley Norton-Hebert, Superior’s Steakhouse

Outstanding Banquet Professional: Trina Wright, Sam’s Town Hotel & Casino

Outstanding Bartender – Restaurant: Brayden Hermes, BeauxJax Crafthouse

Outstanding Bartender – Hotel/Casino: Michael Bamberg, Hilton Garden Inn & Homewood Suites Bossier

Outstanding Casino Floor Professional: Earnestine Simmons, Horseshoe Casino

Outstanding Culinary Professional/Chef: Chef Hardette Harris, Us Up North

Outstanding Event: Day of the Dead Festival

Outstanding Event Venue: Hurricane Alley LIVE

Outstanding Food Server – Restaurant: Carlton Barrett, Chianti Restaurant

Outstanding Food Server – Hotel/Casino: Sharon Taylor, Louisiana Downs Racetrack & Casino

Outstanding Front Desk Professional: Margarita Royal, Hilton Garden Inn & Homewood Suites Bossier

Outstanding Guest Service Professional: Ryan Gullatt, Horseshoe Casino

Outstanding Hotel Sales Professional – Single Location: Lauren Knicely, Hilton Shreveport

Outstanding Hotel Sales Professional – Multi-Location: Joanna Folse Alexander, Sunrise Hospitality

Non-Casino Outstanding Housekeeping Professional: Janice Harris, Holiday Inn Express Park Plaza

Casino Outstanding Housekeeping Professional: Zawaunyka “Zoe” Washington, The Service Companies

Outstanding Transportation/Valet Professional: Virginia Howard, Horseshoe Casino

Outstanding Volunteer: Tamara Crane

Outstanding Executive: Andrea Butler, Louisiana Downs Racetrack & Casino

Department Awards


2024 Foodie Faves:

  • Chef Chapeaux Chapman, Orlandeaux’s Café
  • Chef Anthony and Amanda Felan, Fat Calf Brasserie

2024 Creative Collaborator: Chris Dean, KSLA

2024 Attraction Allstar: Ami Powers, Sci-Port Discovery Center


Spirit of Hospitality Award: Ted and Tonya Hofmeister

Tour and Travel Partner of the Year:

  • Bonne Summers
  • Dr. Cheryl White
  • Johnny Wessler
  • Liz Swaine
  • Winston Hall

Catering Partner of the Year: Chefs Antonio & Besheka McCoy-Harris

Shreveport-Bossier Sports Commission

Partner of the Year: Gulf Coast Athletic Conference

Sponsor of the Year: Raising Cane’s Chicken Fingers

Volunteer of the Year: William Bedford

Pineapple Award: Presented to individuals and organizations promoting Shreveport-Bossier:

  • Kathleen Elliott, Louisiana Downs Racetrack & Casino
  • Ruth Hunter, Finance Director at Visit Shreveport-Bossier

Trail Blazer Award: Celebrating pioneers in the industry:

  • Curtis Elkins, Pyromania Fireworks, LLC

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