Thursday, June 20, 2024

United Water Restoration Group expands services to Shreveport 

by BIZ Magazine

United Water Restoration Group (UWRG), the 95-unit franchise brand that provides premier restoration and reconstruction services, has been helping home and business owners around the country restore their properties to pre-loss condition for nearly 15 years. Now, it sees Shreveport, Louisiana as a market that is ripe for franchise development. 

Because every city in the U.S. experiences water, fire, mold or structural damage, UWRG Franchise Owners can find success anywhere. In Louisiana specifically, nearly half of all properties have the potential to be severely affected by flooding over the next 30 years. 

When working with UWRG, the Shreveport community will benefit from the brand’s 24/7, 365 days a year assistance and customer-first mentality that sets it apart from the competition. 

Louisiana was recently named as one of the top three states most impacted by costly natural disasters since 1980, according to a report from the National Oceanic and Atmospheric Administration. The report noted that the state suffers from a high frequency of disaster events that escalate and build the cost of damages on top of each other. 

Shreveport is part of a region in Northwest Louisiana that is experiencing more extreme weather events and disasters due to freezing winters, heat waves and stronger storms featuring tornadoes and hurricane force winds. And while many of Shreveport’s neighborhoods have been impacted by these events, some areas of town are even more vulnerable than others due to aging homes without adequate insulation, heating and cooling.

These types of disasters can cause damage to the home. UWRG not only works in water damage mitigation, but the full-service restoration company also specializes in mold remediation, fire and smoke damage restoration, reconstruction, sewage, flood and disaster response while delivering a best-in-class customer experience to residential and commercial customers. 

Since there are no current Franchise Owners in Shreveport, the territory is wide open. The brand currently has a location in New Orleans and several in the neighboring state of Texas that have all seen great success.

UWRG has spent a lot of time building its culture, and it encourages all Franchise Owners to do the same. The brand spends a lot of time coaching its Franchise Owners on building a strong team of people who understand how to take care of the home or business owner in distress and do quality work.

Additionally, UWRG owners are incredibly empathetic and work hard to take great care of the home or business owner in their time of need. They also take great pride in communicating well with the home or business owner and their insurance provider every step of the way. 

The company knows that people can be frantic because of what is happening in their homes or businesses. That’s why there is always someone on call at night who takes home a fully-stocked company vehicle so they can get up and go to wherever the call came in from, no matter what time. Employees get up and get in the van, and they go directly to that location.

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