BP2W 2022: Blue Cross & Blue Shield

Blue Cross and Blue Shield of Louisiana is committed to our mission to improve the health and lives of Louisianians. We invest both time and money in the health and wellbeing of Louisiana communities by supporting more than 200 charitable organizations through volunteer service, board participation, employee giving and focused grantmaking. 

Our commitment to corporate citizenship was recognized in 2019, 2020 and 2021 by Points of Light, the world’s largest organization dedicated to volunteer service. Blue Cross and Blue Shield of Louisiana was honored as one of The Civic 50: the 50 most community-minded companies in the United States. In 2021, the company also earned the 2021 Volunteer Leader Award.

With our subsidiaries, HMO Louisiana and Southern National Life, we cover 1.8 million members, providing group and individual health insurance plans, life and disability insurance, group voluntary products and administrative services. Blue Cross and Blue Shield of Louisiana also provides Medicare supplement and Medicare Advantage plans and is a partner in offering the Healthy Blue Medicaid managed care plan. 

We operate only in Louisiana, and we’re the only Louisiana insurer that offers plans in every parish. We also provide every customer with comprehensive wellness education, programs and services to help them live healthier lives. Headquartered in Baton Rouge, we have eight regional offices to serve our customers around the state. 

Blue Cross and Blue Shield of Louisiana is dedicated to transforming the healthcare industry in Louisiana into one that delivers high-quality health outcomes for our customers, with top-notch service at more affordable costs. Our reputation for exceptional service and prompt payments, as well as the hard work of our 200+ in-house doctors, nurses, pharmacists, social workers and dietitians, keeps both customer and provider satisfaction high. 

We are consistently honored as a “Best Place to Work” and recognized for our wellness initiatives, excellence in customer service, superior digital design and content, advertising and public relations excellence and support for diversity, equity and inclusion, including employee and supplier diversity. Blue Cross and Blue Shield of Louisiana was honored with the 2020 Excellence in Diversity Award by the Louisiana Society for Human Resource Management and the large business 2019 Diversity Star Award by the Baton Rouge Area Chamber.

Founded in New Orleans in 1934, Blue Cross and Blue Shield of Louisiana is a tax-paying nonprofit health insurer. We are a private mutual company, owned by our policyholders, with an independent Louisiana Board of Directors and no shareholders. Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross and Blue Shield Association. 

What the employees have to say:

“BCBSLA’s mission of improving the lives of Louisianians is the main reason I take such pride in my workplace; we are a people that truly care and take this mission to heart. I feel that I am helping people and the company allows me a conduit to do just that, whether working directly with our client base or through the numerous community initiatives we undertake. Our management team is engaging and fair, which goes a long way in promoting employee satisfaction. I have been here for over 23 years and look forward to many more.” – Brenda Gorman, Account Executive for Shreveport Group Sales Office

“Blue Cross and Blue Shield is a fantastic place to work because each person actually lives the mission of improving the health and lives of Louisianians. We live here; we worship here, we grocery shop and go to school here and we work here. The leadership is highly skilled and visionary, yet as compassionate about the employees as they are about the insured members. Employees may have highly specialized skills yet willingly share their knowledge with each other. We work hard to find the right plans for individuals and for businesses. Employees work as hard for our members as they would for family; it is indeed a great place to work.” – Dee Barfield, MD, Interim Vice President Medical Management

“I love working at Blue Cross because we truly have the member at the heart of our mission and this is important to me being a nurse myself. As an employer, Blue Cross is family oriented, flexible, understanding, and listens to all their employees. When walking into the Blue Cross office in Shreveport, I am always met with several smiles and cheerful attitudes no matter the day. The employees here are so caring and supportive to not only each other, but everyone they encounter on a daily basis.” – Courtnie L. St.Germain, RN, BSN Care Transformation Consultant, Clinical Partnerships

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