Wednesday, February 28, 2024

Waitr goes to “No Contact Delivery” Amid COVID-19 Outbreak

by BIZ Magazine

Waitr, the on-demand food ordering and delivery service, announced several initiatives to help protect and support its restaurant partners, diners, drivers and employees during the coronavirus (COVID-19) outbreak.

  • Waitr is working with restaurant partners to offer free delivery and marketing programs.
  • Waitr is now offering “No-Contact” delivery, which allows for distancing between customers and delivery drivers. In addition, the company is supplying all drivers with gloves.
  • Waitr will continue to pay any hourly employee that contracts the virus and/or is in quarantine.

“Right now, communities and small businesses around the nation are facing unprecedented and uncertain times,” said Carl Grimstad, CEO of Waitr. “We want to be a valuable resource and partner to help our local communities find creative solutions to support restaurants and consumers in this time of need. Under this current climate, we have heightened all of our precautionary standards and procedures to ensure the health, safety, and comfort of our restaurant partners, diners and staff as we all navigate through this pandemic.”

Founded in 2013 and based in Lafayette, Louisiana, Waitr is a leader in on-demand food ordering and delivery. Waitr, along with recently acquired food delivery company Bite Squad, connects local restaurants to hungry diners in underserved U.S. markets. Together they are a convenient way to discover, order and receive great food from local restaurants and national chains. As of December 31, 2019, Waitr and Bite Squad operated in small and medium sized markets in the United States in approximately 640 cities.

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