Shreveport-Bossier nursing facilities nationally recognized for care

The Louisiana Nursing Home Association (LNHA) announced that 29 nursing facilities and assisted living facilities earned national quality awards for their commitment to improving the quality of care for seniors and individuals with disabilities.

The AHCA/NCAL National Quality Award Program has three consecutive levels: Bronze, Silver and Gold; providers begin the quality improvement process at the Bronze level.

In 2019, Louisiana ranked second in the nation for receiving the most Silver – Achievement in Quality Awards for long-term care quality. Eleven Louisiana nursing facilities and two assisted living facilities in Louisiana earned the 2019 Silver – Achievement in Quality Award. Only one other state outperformed Louisiana in earning the most silver awards in this national awards competition.

Three facilities in Shreveport-Bossier were awarded Silver – Achievement in Quality Awards: Cypress Point Nursing & Rehabilitation Center in Bossier City, and Harmony House Nursing & Rehabilitation Center and Southern Oaks Nursing & Rehabilitation Center in Shreveport.

Also this year, 16 Louisiana nursing facilities earned the 2019 Bronze – Commitment to Quality Award receiving national honors for their dedication to improving quality care.

A Shreveport facility was awarded a Bronze – Commitment to Quality Award:Heritage Manor West.

A full list of the recipients is available on the AHCA/NCAL Quality Award website here. 

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is the foundation of the metric-based AHCA/NCAL Quality Initiative. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.